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NEXON OTT FAQ

NEXON OTT FAQ — NEXON OTT help & support

Search the NEXON OTT help knowledge base below. Still stuck? Try the technician-grade NEXON OTT support troubleshooter or check our How To Use guide.

NEXON OTT Server System

Inside the NEXON OTT server — everything at a glance

The NEXON OTT help reference for everything that powers your subscription — credits, trials, panel access and DNS modes.

Credits System
12 credits = 1 year
Buy credits in bulk, redeem any time. Transparent pricing for resellers.
Buy credits
Free Trial
Available
Test the line on your device before you commit. Quick approval via WhatsApp.
Get one
Reseller Panel
Yes — full access
Manage your clients, lines, trials, credit balance — everything in one place.
Visit panel
Custom DNS
Available
Branded DNS so your customers see your name, not ours. Premium tier.
Request setup
Live Channels
28,000+
Live TV across sports, entertainment, news, kids, and premium packs.
See playlist
Movies (VOD)
145,541+
Full movie library refreshed weekly. Multi-audio and subtitle support.
See playlist
Series (VOD)
341,241+
Complete seasons and episodes — new ones added the day they air.
See playlist
Targeted Regions
Spain · Europe
Africa · Arab
Optimised CDN nodes and content packs for these regions.
Streaming Qualities
SD · HD · FHD · 4K · UHD · HEVC
Auto-adaptive based on your bandwidth. HEVC reduces data usage with no quality loss.
Compatible Devices
Fire TV · Android · iOS · Smart TV · Windows · MAG
Pick your device and we'll show you exactly which app to install.
Browse apps
Connection Types

DNS modes built in

Every Nexon line supports four delivery modes. Switch between them in the panel if you ever need extra stability.

DNS
Standard direct route — fastest by default.
CDN
Edge-cached delivery, reduces buffering during peak hours.
VPN
Tunnelled mode for ISPs that throttle IPTV traffic.
ES PROXYPASS
Spain-only fallback — keeps Spanish channels stable during big matches.
NEXON OTT Support Troubleshooter

NEXON OTT support — fix it in 30 seconds, not 30 minutes

Pick the symptom you're seeing. The NEXON OTT FAQ troubleshooter narrows it down with a few quick questions and gives you the exact fix — no support ticket required.

Tell me what's going wrong

Each step takes you closer to the real fix. Your answers stay on this page.

Start